I have been very quiet here for a while. I've been taking some golden time out to concentrate on my learning and professional development. There's something I've been putting off for too long, and I really needed to crack on with it. So over the last six months I've been putting my efforts into my Internal Communication Diploma. It's been a tough challenge, but one that I really wanted to succeed in. I found the whole process really interesting and inspiring, I had so many new ideas as a result of the reading and interviews I undertook. I carried out a broad study into the links between how an organisation copes with and recovers from crisis and the strength of its internal communication function and levels of employee engagement. My thinking was based upon the idea that many organisations face crises that arise because of their own action or inaction. 'Their own culture has left them predisposed to crisis'.